Recontact
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Recontact

Recontact

Recontact uses smart algorithms to analyze data from user interviews, easily creating affinity maps from raw conversations. It offers video references and seamlessly connects with ..
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Product Information

Description

Recontact uses smart algorithms to analyze data from user interviews, easily creating affinity maps from raw conversations. It offers video references and seamlessly connects with leading software platforms, featuring AI-powered search across all communication records.

How to use

1. Create a guide with questions for your user calls. 2. Import conversations from platforms like Google Meet, Zoom, Fireflies, or Microsoft Teams. 3. The AI then analyzes trends in user responses and generates insights.

Useful cases

User Research Teams: Conduct qualitative research and usability assessments. Customer Support Teams: Evaluate customer service interactions. Early Stage Founders: Quickly validate startup concepts.

Core features

  • Spot trends in user feedback, understand customer pain points, keep question guides updated, search with proper citations, and turn user calls into documents.
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