Typewise is an AI Communication Assistant built to help customer service and sales teams get more done and work smoother. It's packed with advanced features like predicting text, a..
Typewise is an AI Communication Assistant built to help customer service and sales teams get more done and work smoother. It's packed with advanced features like predicting text, auto-completing sentences, giving automated responses, correcting mistakes, checking grammar, and even a personalized AI language model. On top of that, Typewise offers solid quality control, detailed analytics, works in multiple languages, and is super easy to set up – no coding required.
How to use
To use Typewise, simply connect its web-based plugin to your CRM platform, like Salesforce, ServiceNow, or MS Dynamics. Once it's integrated, Typewise provides real-time text predictions, autocorrection, and auto-completion as you draft emails, respond to chats, or document calls and meetings. You can even customize the AI language model to match your specific vocabulary and tone. Plus, Typewise includes a dashboard with quality metrics and performance analytics to help you improve your communication.
Useful cases
You can expect to deliver instant and accurate replies in live chats, spend less time on call and meeting documentation, handle high ticket volumes more efficiently, and boost the quality of your email and ticket management.
Core features
You get features like automatically generated email and chat responses, a custom AI language model, instant setup, quality control and analytics, multi-language support, text prediction, autocorrection and grammar checking, and even auto-completion for sentences and paragraphs.
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