Intelligent Upselling: Octocom boosts average order value by reaching out to customers with tailored messages based on specific actions, like adding products to the cart, browsing product pages, abandoning carts, or completing purchases.
Customer Support: Octocom chatbots efficiently manage 90% of support tickets, resulting in reduced costs and heightened efficiency. They offer instant, human-like assistance around the clock and can deal with order tracking, returns, refunds, and handling complaints.
Shopping Consultant: Octocom simplifies the shopping experience for customers by providing personalized product recommendations, answering inquiries, and offering comparisons, ultimately enhancing conversion rates.
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