Nextiva

Nextiva is an advanced, AI-powered platform that helps businesses have smooth, personalized conversations with customers across all their different communication channels. It truly transforms contact centers by using automation to achieve great results. By bringing all these channels together, Nextiva allows you to offer personalized experiences to a huge number of customers throughout their entire journey. This AI-driven platform eliminates the need for separate apps, providing one cohesive solution for all your customer interactions. Conversations are made even better with AI voice and chatbot features, offering unified support for everything from calls and video to SMS, messenger apps, and social media. Because it automates a large chunk of interactions, Nextiva can streamline up to 90% of tasks, which can cut your expenses by 30%. On top of that, you get valuable real-time insights from every conversation, empowering your teams to work more efficiently and keep customers happier.