Lyro

Tidio's rolling out Lyro, an AI chatbot powered by Anthropic AI's Claude. It's designed to help small and medium businesses really boost their customer support without needing to hire more people. Lyro can handle up to 70% of common customer questions in as little as 15 seconds, making sure customers get the essential info they need 24/7. It hooks right into your current customer service platforms, and you can get special pricing with custom Lyro packages. Tidio also offers a bunch of other AI features, like live chat, various chatbots, and helpdesk tools.