Whelp

Whelp

Whelp presents an innovative AI-powered omnichannel shared inbox and CRM solution meticulously crafted to enhance customer communication across diverse platforms including Voice, E..
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Product Information
Description
Whelp presents an innovative AI-powered omnichannel shared inbox and CRM solution meticulously crafted to enhance customer communication across diverse platforms including Voice, Email, Live Chat, SMS, and WhatsApp. This comprehensive tool empowers businesses to centralize all customer engagements and information, culminating in a cohesive customer perspective. Through its sophisticated reporting and analytical capabilities, Whelp enables businesses to monitor their progress and fine-tune their processes effectively.
How to use
To get started with Whelp, log into the platform and engage with customers through various channels including Voice, Email, Live Chat, SMS, and WhatsApp. Take advantage of the comprehensive customer view to handle and address customer questions and issues. Tailor and automate your communication campaigns, allowing for bulk messaging via WhatsApp, Telegram, Email, and Facebook Messenger. Build and implement chatbots using the intuitive drag-and-drop chatbot builder for round-the-clock customer support. Work together and interact with both team members and customers across multiple mediums. Integrate Whelp seamlessly with other applications and platforms to enhance productivity.
Useful cases
Streamlining workflow and managing customer inquiries and concerns efficiently
Customizing and automating communication campaigns for outreach and promotion
Designing and deploying chatbots for 24/7 customer service and quick responses
Improving customer support and service through seamless communication on multiple channels
Analyzing performance and optimizing business operations
Core features
  • Centralized customer conversations in a single inbox
  • Security-first approach with advanced encryption and access controls
  • Integration capabilities with other tools and platforms
  • Customizable communication campaigns with bulk messaging
  • Omnichannel customer support over various channels (Voice, Email, Live Chat, SMS, WhatsApp)
  • Advanced reporting for performance analysis
  • Unified customer view and AI-powered automations
  • Drag-and-drop chatbot builder for 24/7 customer service
  • Team collaboration and communication across channels
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