Whelp

Whelp

Whelp offers a clever AI-powered shared inbox and CRM that helps businesses talk to customers better, no matter where they are – whether it's on the phone, email, live chat, SMS, o..

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Product Information

Description

Whelp offers a clever AI-powered shared inbox and CRM that helps businesses talk to customers better, no matter where they are – whether it's on the phone, email, live chat, SMS, or WhatsApp. It brings all customer conversations and information into one place, giving you a complete picture of every customer. Plus, with its smart reports and analytics, you can easily track how you're doing and make things even better.

How to use

Once you log into Whelp, you can start talking to customers right away, whether they're reaching out by phone, email, live chat, SMS, or WhatsApp. Use the complete customer view to quickly understand and resolve their questions and problems. Easily customize and automate your messages, sending bulk updates through WhatsApp, Telegram, email, and Facebook Messenger. Create and launch chatbots with the easy drag-and-drop builder to give customers 24/7 support. Collaborate effortlessly with your team and communicate with customers across all channels. And connect Whelp with your other favorite apps to boost your team's efficiency.

Useful cases

Make your workflow smoother and handle customer questions and issues more effectively, tailor and automate your messaging for marketing and promotions, create and launch chatbots for round-the-clock support and instant replies, boost customer support by talking to them easily across all channels, and review your performance and fine-tune your business operations for better results.

Core features

All customer chats in one place (a single inbox), top-notch security with strong encryption and controlled access, easy integration with your other tools and platforms, customizable messages including bulk sending options, full customer support across all channels: phone, email, live chat, SMS, WhatsApp, smart reports for analyzing your performance, a complete view of every customer powered by AI automations, a simple drag-and-drop builder for 24/7 chatbots, and seamless team collaboration and communication across all channels.

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