Teloz
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Teloz

Teloz is a top player when it comes to cloud contact center solutions, offering excellent, cloud-based communication services specifically designed for businesses. By bringing toge..
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Product Information

Description

Teloz is a top player when it comes to cloud contact center solutions, offering excellent, cloud-based communication services specifically designed for businesses. By bringing together messaging, video, and phone features with the latest contact center tools, Teloz makes sure its clients have really smooth and efficient communication experiences.

How to use

To start using Teloz, companies can simply sign up for their cloud contact center services and pick the features that fit their needs best. With Teloz, they can manage customer conversations, connect across various channels, use automation and AI, and get valuable insights from their data. Plus, Teloz easily connects with popular CRM systems.

Useful cases

Cloud Contact Center
Remote Call Center
Video Contact Center
Enterprise Contact Center
Mobile Call Center

Core features

  • Omnichannel Communication
  • Knowledge Base
  • Inbound and Outbound Call Center
  • Automatic Call Distributor (ACD)
  • Unified Agent Desktop
  • Omnichannel Ticketing
  • Sentiment Analysis
  • Live Chat
  • Auto Dialer
  • Conversational AI (Voicebot and Chatbot)
  • Cloud Contact Center Solution
  • Customer Journey Management
  • CRM Integration
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