Stylo

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Stylo

Stylo is an AI support assistant that helps boost customer satisfaction by giving you smart tips on how to manage your time better. It can automatically translate tickets, predict ..

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Product Information

Description

Stylo is an AI support assistant that helps boost customer satisfaction by giving you smart tips on how to manage your time better. It can automatically translate tickets, predict how happy customers will be, spot and prioritize angry tickets, and create personalized replies for every question. Stylo works smoothly with Zendesk, offering AI support in many languages for a truly improved customer service experience.

How to use

To use Stylo, just connect it with your Zendesk ticketing platform. Once it's connected, Stylo Assist will show up right inside all your Zendesk tickets, giving your agents AI support. It can look at customer feedback and issues, create personalized replies, translate tickets into any language, predict customer happiness, and find and prioritize those really angry tickets. Just type in a real customer comment or issue from a ticket to see how Stylo suggests a reply.

Useful cases

You can proactively handle customer concerns to avoid negative feedback or reviews. It helps improve response times and boost customer satisfaction. You can also make support teams better by finding what they don't know and where they can improve, and it offers accurate sentiment analysis to make customer support even better.

Core features

You can consistently provide tailored responses for every ticket, seamlessly translate tickets into any language, and even anticipate customer satisfaction without needing surveys. It also instantly detects and prioritizes angry tickets, and integrates with Zendesk to give AI support in any language.

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