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Sauce
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Sauce

Sauce

Sauce is a smart AI tool that's changing how product teams manage feedback. It uses advanced tech to make gathering feedback simple, automatically highlights key insights, helps yo..
5.0(1)
Freemium version
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Product Information

Description

Sauce is a smart AI tool that's changing how product teams manage feedback. It uses advanced tech to make gathering feedback simple, automatically highlights key insights, helps you deliver impactful updates, and smoothly closes the feedback loop. This clever platform cuts out the noise, removes the need for manual tagging, and ensures every stakeholder's voice is heard, leading to product releases that truly make a difference. It can pull feedback from all sorts of sources, like customer input, bug reports, feature requests, app reviews, and NPS scores, making Sauce a complete solution for better product development.

How to use

To use Sauce, product teams need to join our beta program. Once they're in, they can connect all their feedback channels—starting with Slack—to bring everything into one central spot. Sauce makes it easy to sort feedback into categories like themes, feature requests, bugs, and sentiment. This helps them spot trends and tell what's important from what's not. Teams can then ship significant updates by easily pulling customer feedback into their releases and syncing with project management tools like Jira or Linear. The feedback loop is finalized by automatically letting reporters know when their feedback is categorized and when it's deployed. They can also access feedback and related features through clear customer profiles synced with their CRM.

Useful cases

Automate how you gather and analyze feedback. Close the communication loop and get your go-to-market teams on the same page. Drive impactful releases and sync up with your delivery workflows. And pull together and organize feedback from customers, go-to-market teams, and all your different sources.

Core features

  • Reporters get automatic updates when their feedback is tagged and when it's released. You can sync with delivery workflows in Jira or Linear, and ticket details will update automatically in both directions. View feedback and related features in easy-to-understand customer profiles that are synced with your CRM. Consolidate feedback from various sources like customers and GTM teams. We automatically group feedback into themes, feature requests, bugs, and sentiment, helping you understand trends and separate the signal from the noise. Plus, we automatically pull customer feedback into releases so you can clearly communicate the 'why'.
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