Proto AICX
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Proto AICX

Proto AICX

Proto is a leader in inclusive customer experience automation and multilingual contact center solutions for businesses and governments. They help you quickly streamline your operat..
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Product Information

Description

Proto is a leader in inclusive customer experience automation and multilingual contact center solutions for businesses and governments. They help you quickly streamline your operations with advanced AI chatbots, live chat support, ticketing systems, and seamless CRM integration.

How to use

To use Proto AICX, here are some guidelines to follow:
1. Sign up for an account on the official website.
2. Get familiar with the platform's main features, including chatbots, live chat, ticket management, and CRM tools.
3. Personalize your customer experience by managing global profiles.
4. Make chatbots and agents more efficient using ChatGPT and proactive chats.
5. Get actionable insights from your data.
6. Improve your data security and storage options.
7. Check out solutions customized for sectors like financial services, healthcare, and government organizations.
8. Access APIs and documentation to explore Proto's offerings in more detail.
9. Stay informed about the latest features of the Proto AICX Platform by reviewing the release notes.
10. Check the system status for any relevant updates or maintenance schedules.
11. Keep an eye on Proto's product roadmap for upcoming enhancements.

Useful cases

Health Services - Proto AICX to improve patient experience.
Government Agencies - Proto AICX to enhance citizen experience.
Financial Services - Proto AICX to boost customer experience.

Core features

  • Tickets
  • Customers
  • Live Chat
  • Chatbots
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