Kore.ai

Kore.ai specializes in Conversational AI technology, enhancing customer and employee experiences through AI-driven solutions. Their virtual assistants and process assistants leverage conversational AI to streamline interactions across front-office and back-office functions in diverse industries.

To leverage Kore.ai, you can implement their virtual assistants and process assistants, which are centered around conversational AI. These AI-driven assistants are suitable for a wide range of sectors and roles, including banking, insurance, healthcare, retail, sales, marketing, finance, IT support, and HR support. They can be utilized across both voice and digital platforms to deliver efficient, timely, and tailored service experiences for both customers and employees. Additionally, Kore.ai provides the XO Platform, which integrates conversational AI with digital user experiences to enhance the interactions of customers and employees.

• WorkAssist
• AI-first collaborative workspace
• Customer Experience Optimization (CxO)
• HealthAssist
• Enterprise Conversational AI for healthcare
• RetailAssist
• AI-Native Conversational Commerce Assistant
• XO Platform for blending conversational AI and digital UX
• IT Assist
• AI-powered assistant for IT support
• Conversational AI-first virtual assistants and process assistants
• SmartAssist
• AI-Native Contact Center as a Service
• AgentAssist
• Real-time AI-powered agent assistance
• BankAssist
• Conversational banking
• Employee Experience Optimization (ExO)
• SearchAssist
• Cognitive search with conversational support
• HR Assist
• AI-powered assistant for HR support
• ProcureAssist
• AI-Native Procurement Virtual Assistant