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Kapture CX
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Kapture CX

Kapture CX is an AI-powered customer support platform that's really changing how businesses interact with their customers across industries like Retail, BFSI, Travel, and Consumer ..
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Product Information

Description

Kapture CX is an AI-powered customer support platform that's really changing how businesses interact with their customers across industries like Retail, BFSI, Travel, and Consumer Durables. It offers super personalized help, all thanks to AI automation, built especially for big companies.

How to use

You can use Kapture CX to significantly improve your customer service, all thanks to AI and machine learning. It offers customized solutions for many different industries.

Useful cases

Travel: Helping travel companies become stronger and provide even better customer experiences; Retail: Offering super personalized customer experiences, both online and in stores; BFSI: Providing outstanding all-channel support to boost customer satisfaction in the BFSI sector; Consumer Durables: Delivering integrated after-sales service support for contact centers, service centers, and field teams.

Core features

  • Knowledge Management, Intelligent Agent Assistance, AI-Powered Self-Service, Customer 360° View, and Omni-Channel Support.
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