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https://www.hubtype.com

https://www.hubtype.com

Meet Hubtype, an innovative conversational app platform that's completely changing how businesses handle automated customer service. Unlike typical chatbots, Hubtype blends advance..
5.0(1)
Freemium version
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Product Information

Description

Meet Hubtype, an innovative conversational app platform that's completely changing how businesses handle automated customer service. Unlike typical chatbots, Hubtype blends advanced AI with striking visual elements to create dynamic and truly immersive customer interactions.

How to use

To get started with Hubtype, simply sign up for a demo on their website. Once you're in, you can use its full range of tools and features to design, test, and deploy automated and agent-assisted customer service flows, even at a large scale. The flow builder, helpdesk, and analytics suite make it easy to create and manage customer interactions efficiently. What's more, Hubtype integrates seamlessly with your current tech stack, including your CRM, helpdesk, data analytics, CMS, and AI, providing a complete solution for all your customer service automation needs.

Useful cases

You'll experience faster resolution times, reduced call volumes, and overall better customer service automation. This leads to improved self-service and user experiences, which in turn can boost sales conversions and significantly increase customer satisfaction and NPS scores.

Core features

  • Hubtype comes with easy integration into your existing tech, a full customer service analytics suite, and a message-first helpdesk. You'll also find a no-code, drag-and-drop chatbot builder, great graphical elements, and secure messaging channels with end-to-end encryption, all designed to deliver interactive customer experiences, support text-only automation, and ensure seamless agent handover.
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