Glassix is an advanced, AI-powered platform that brings all your messages together. It's designed to make customer interactions effortless across various digital platforms like ins..
Glassix is an advanced, AI-powered platform that brings all your messages together. It's designed to make customer interactions effortless across various digital platforms like instant messaging apps, SMS, email, live chat, and social media.
How to use
Bring all your business messages into Glassix. You'll get one inbox that combines all your channels and chatbots. Easily send conversations to the right agents and set up custom rules to manage high volumes. Ensure conversations flow smoothly across different channels and departments, creating a complete omnichannel experience. You can also share rich media like videos, images, voice notes, digitally signed documents, and more. And with the Glassix visual chatbot builder, it's super easy to create automated workflows powered by Conversational AI and deploy them across all channels with just one click.
Useful cases
AI for marketing, customer service and support, and sales AI.
Core features
Visual Chatbot Builder, Rich Media and Large File Sharing, Unified Inbox, Real-time Agent Takeover, Cross-Channel Chatbot Flows, Messaging Channels, Customer Conversation History, Chatbots with Conversational AI, Cross-Channel Continuity, Chatbots and Conversational AI
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