DigitalGenius is an AI platform designed to help e-commerce and retail businesses improve their customer experience. It makes customer service smoother for leading e-commerce brand..
DigitalGenius is an AI platform designed to help e-commerce and retail businesses improve their customer experience. It makes customer service smoother for leading e-commerce brands by using conversational and generative AI. DigitalGenius offers a range of AI-powered features, all focused on making customers happier and streamlining customer service tasks.
How to use
Want to see how DigitalGenius can make your e-commerce customer interactions better? Let's schedule a demo! You can easily integrate its AI technology into your customer support system. Use its conversational AI to quickly answer common questions and boost customer happiness. Plus, its powerful generative AI can act as both your top salesperson and a helpful customer service rep. And with DigitalGenius's analytics and reporting tools, you can gain valuable insights from customer chats to improve your service processes.
Useful cases
Boost online conversions, automate routine tickets, enhance customer experience, expand customer service, and reduce customer service expenses
Core features
Flow Builder, Integrations, Channels, Proactive automation, Analytics, Conversational AI, and Generative AI
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