DigitalGenius

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DigitalGenius

DigitalGenius

DigitalGenius is an AI-driven customer experience platform tailored for ecommerce and retail sectors. It streamlines customer service operations for top ecommerce labels through th..

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Product Information

Description

DigitalGenius is an AI-driven customer experience platform tailored for ecommerce and retail sectors. It streamlines customer service operations for top ecommerce labels through the use of conversational AI and generative AI technologies. DigitalGenius boasts a variety of AI-infused functionalities aimed at elevating customer satisfaction levels and streamlining customer service workflows.

How to use

Schedule a demonstration to discover how DigitalGenius can enhance your ecommerce customer interactions. Implement DigitalGenius's AI technology into your customer support system. Leverage the conversational AI functionality to streamline replies to frequently asked customer questions and elevate customer satisfaction. Harness the power of generative AI to serve as both your premier salesperson and customer service representative. Utilize DigitalGenius's analytics and reporting tools to extract valuable insights from customer engagements and enhance your customer service processes.

Useful cases

Boost online conversions

Automate routine tickets

Enhance customer experience

Expand customer service

Reduce customer service expenses

Core features

Flow Builder
Integrations
Channels
Proactive automation
Analytics
Conversational AI
Generative AI

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