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CXGenie
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CXGenie

CXGenie is a powerful, user-friendly platform that uses AI, powered by ChatGPT, to automate customer support. It effortlessly improves customer interactions, helping businesses boo..
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Product Information

Description

CXGenie is a powerful, user-friendly platform that uses AI, powered by ChatGPT, to automate customer support. It effortlessly improves customer interactions, helping businesses boost revenue, work more efficiently, and keep their customers truly happy.

How to use

To start using CXGenie, just integrate its chatbot into your existing customer support setup. You can do this by adding a script, connecting via API, or using an SDK with your other applications. This smart chatbot learns and improves with every interaction, providing clever, situation-specific responses. Plus, it supports multimedia communication and connects smoothly with other apps, making the user experience even more personal.

Useful cases

Providing instant customer support and engagement; improving customer interactions and making their journey smoother; making support processes more efficient; lowering costs with automated chatbot solutions; analyzing customer feedback to gain better insights; getting higher conversion rates through engaging conversations; offering personalized interactions for every customer; and boosting overall productivity and operational efficiency

Core features

  • Easy setup via API, SDK, or script integration; quick responses that improve the customer journey; real-time customer engagement with automated service; a smart chatbot that learns with every dialogue; effective data management from various sources; a chat portal offering AI recommendations and live agent support; operational efficiency from fast deployment and interaction automation; data collection and analysis for better decision-making; a website chatbot that boosts organic interaction and conversion rates; and multimedia interaction capabilities for richer experiences.
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