Blozum is a conversational AI assistant designed to help businesses smoothly guide customers through their entire buying journey, from initial interest to purchase and even post-sa..
Blozum is a conversational AI assistant designed to help businesses smoothly guide customers through their entire buying journey, from initial interest to purchase and even post-sale interactions.
How to use
Businesses can start using Blozum by simply adding a small code snippet to their platform. Once integrated, Blozum's AI can understand complex customer questions, provide product and service details, help sell products for your business, manage feedback, offer status updates, and process complaints. Plus, it's customizable, supports voice input in 50 languages, and integrates with CRM systems for seamless customer management.
Useful cases
It deals with post-purchase customer feedback, complaint handling, pre-purchase inquiries, and sales of products and services.
Core features
It can provide product and service details, manage customer feedback, integrate instantly, support voice input, understand complex customer questions, process complaints, help with product sales, integrate with CRM, analyze sentiment, and offer assistance in 50 languages.
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