Yuma Ticket Assistant

Meet Yuma Ticket Assistant, your AI companion that seamlessly integrates with your Help Desk software to streamline response drafting for customer tickets. Elevate operational efficiency and service excellence, leading to enhanced customer satisfaction and accelerated revenue growth.

Yuma Ticket Assistant can be seamlessly integrated with your Help Desk software, including platforms like Zendesk or Gorgias. After integration, it evaluates incoming support tickets and prepares suitable responses for your agents to review before sending. Additionally, it provides features such as summarizing conversation threads, customizing writing styles, and offering multilingual support to elevate customer service.

• Native Integrations for Help Desk
• Automatic Response Drafting
• Integration with Shopify
• Auto-Translation and Multilingual Support
• Customizable Knowledge Base
• Summarization of Conversation Threads
• One-Click Ticket Reply & Closure
• Instruct Yuma
• Tailored Writing Style