Yuma Ticket Assistant
Yuma Ticket Assistant

Yuma Ticket Assistant

Say hello to Yuma Ticket Assistant, your AI companion that works seamlessly with your Help Desk software to make drafting customer ticket responses much easier. This boosts your op..
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Product Information

Description

Say hello to Yuma Ticket Assistant, your AI companion that works seamlessly with your Help Desk software to make drafting customer ticket responses much easier. This boosts your operational efficiency and service quality, leading to happier customers and faster revenue growth.

How to use

Yuma Ticket Assistant easily connects with your Help Desk software, including popular platforms like Zendesk or Gorgias. Once it's set up, it reviews incoming support tickets and drafts suitable responses for your agents to review before sending. On top of that, it can summarize conversations, customize writing styles, and offers multilingual support to really elevate your customer service.

Useful cases

Make customers happier
Speed up drafting support ticket responses
Boost your revenue
Improve support efficiency and quality

Core features

  • Built-in Help Desk Integrations
  • Drafts Responses Automatically
  • Works with Shopify
  • Automatic Translation & Multi-language Support
  • Customizable Knowledge Base
  • Summarizes Conversations
  • One-Click Reply & Close Tickets
  • Instruct Yuma
  • Custom Writing Styles
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