Yuma Ticket Assistant

AI Tools /
Yuma Ticket Assistant

Meet Yuma Ticket Assistant, your AI companion that seamlessly integrates with your Help Desk software to streamline response drafting for customer tickets. Elevate operational effi..

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Product Information

Description

Meet Yuma Ticket Assistant, your AI companion that seamlessly integrates with your Help Desk software to streamline response drafting for customer tickets. Elevate operational efficiency and service excellence, leading to enhanced customer satisfaction and accelerated revenue growth.

How to use

Yuma Ticket Assistant can be seamlessly integrated with your Help Desk software, including platforms like Zendesk or Gorgias. After integration, it evaluates incoming support tickets and prepares suitable responses for your agents to review before sending. Additionally, it provides features such as summarizing conversation threads, customizing writing styles, and offering multilingual support to elevate customer service.

Useful cases

Enhance customer satisfaction

Streamline response drafting for support tickets

Increase revenue

Elevate support efficiency and quality

Core features

Native Integrations for Help Desk
Automatic Response Drafting
Integration with Shopify
Auto-Translation and Multilingual Support
Customizable Knowledge Base
Summarization of Conversation Threads
One-Click Ticket Reply & Closure
Instruct Yuma
Tailored Writing Style

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