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Tabnam
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Tabnam

Tabnam

Tabnam is a clever AI bot that's changing how businesses collect feedback. It chats with customers naturally on all sorts of messaging platforms, making it effortless to gather ric..
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Product Information

Description

Tabnam is a clever AI bot that's changing how businesses collect feedback. It chats with customers naturally on all sorts of messaging platforms, making it effortless to gather rich, actionable insights.

How to use

To get started with Tabnam, simply schedule a demo and link it to your POS, order management system, or any other platforms where you gather customer feedback. Tabnam will then chat with customers via text or other messaging apps, asking questions and collecting their answers. The AI technology behind Tabnam analyzes this feedback and provides actionable insights you can use to enhance customer experience, conduct market research, prioritize product management, and boost quality assurance.

Useful cases

Market Research: Quickly collect customer feedback and analyze it for better insights
Startup Founders: Find product-market fit faster by gathering more customer feedback
Customer Success: Improve survey response rates and identify pain points in the customer journey
Quality Assurance: Monitor and evaluate customer experiences in real-time
Product Management: Gather and analyze feedback from different sources to guide product roadmap priorities

Core features

  • Get customer feedback via text and various messaging apps
  • Connect with top platforms like Salesforce, HubSpot, Intercom, Zendesk, Typeform, Yotpo, GitHub, and ServiceNow
  • Regularly check customer experiences using timed surveys
  • Get useful insights instantly
  • Get better response rates on your feedback surveys
  • Collect and prioritize GitHub issues, Zendesk support tickets, and other inputs
  • Do market research more efficiently with faster survey responses
  • Hear what all your customers are saying and capture their feedback
  • Dive deep into customer feedback themes with AI
  • Automatically combine feedback from different sources
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