Forethought
ForethoughtForethought - Image 1Forethought - Image 2Forethought - Image 3Forethought - Image 4

Forethought

Forethought offers a smart AI solution that makes customer support much smoother, helping you cut costs while still delivering amazing service every time...
5.0(1)
Paid version
View details
View details

Product Information

Description

Forethought offers a smart AI solution that makes customer support much smoother, helping you cut costs while still delivering amazing service every time.

How to use

To get started with Forethought, you'll first need to sign up for a free trial or request a demo. Once you're in, you can link it with your existing support systems and teach the AI models using your own data to make things more efficient and boost your return on investment. After that, you can use the platform to automatically answer common questions, sort and prioritize tickets, use AI to help your support agents, and fine-tune your workflows while monitoring performance.

Useful cases

For SaaS businesses: Automatically handle simple cases and direct complex inquiries to the right agent. For E-commerce: Quickly resolve common tickets, reduce support costs, and make customers happier. For FinTech: Empower customers to self-serve and give agents the context they need for fast resolutions.

Core features

  • Assist: Instantly find all the knowledge you need. Solve Lite: Bring AI to your smaller support helpdesk. Triage: Predict, prioritize, and assign support tickets. SupportGPT™: The AI that powers the entire Forethought Platform. Discover: Uncover proactive insights. SolveAI: Instantly handle a high volume of support tickets.
This website uses cookies
A cookie is stored on your device to give you a better experience of the website. By continuing to browse the site, you agree to this. If you want more information, read about our Cookies Policy.