Cycle

Cycle is a feedback hub that makes it super easy for teams to collect product feedback and share what they learn from customers...

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Product Information

Description

Cycle is a feedback hub that makes it super easy for teams to collect product feedback and share what they learn from customers.

How to use

1. Bring in feedback from all your channels – like Slack, Intercom, HubSpot, and Email – to get valuable context.
2. Use Cycle's recorder to easily capture and transcribe customer calls.
3. Work together to document your user research as it happens.
4. Let AI automatically process and sort your feedback.
5. Generate reports on what customers are saying and keep an eye on their requests.
6. Collaborate on product planning and stay in sync with Linear.
7. Draft release notes and make sure your customers know their feedback was heard.

Useful cases

Putting together customer voice reports

Gathering insights from all your feedback channels

Documenting user research together, in real-time

Automatically processing and sorting feedback

Teaming up for product planning and coordinating with Linear

Transcribing and analyzing recorded customer conversations

Writing release notes and connecting with customers

Core features

Automatically sorting feedback
Collecting feedback from different places
Documenting user research together
Recording and transcribing customer conversations
Creating reports on customer sentiment
Planning products as a team
Writing release notes

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