Description
Tekst.ai streamlines customer service operations through the utilization of a personalized AI system designed to resolve typical issues. This innovative tool effectively categorizes, prioritizes, and directs incoming inquiries, empowering companies to enhance customer satisfaction while optimizing resource allocation. Seamlessly compatible with Salesforce, HubSpot, Zendesk, Outlook, and Zapier, Tekst.ai also provides tailored integration options for various CRM platforms. Furthermore, its file detection feature and ticket prioritization capabilities facilitate business scalability and support process efficiency.