Symbl.ai
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Symbl.ai

Symbl.ai is a Conversation Intelligence Platform for businesses, helping employees interact live, anticipate what's next, and continuously learn during virtual discussions...
5.0(1)
Paid version

Product Information

Description

Symbl.ai is a Conversation Intelligence Platform for businesses, helping employees interact live, anticipate what's next, and continuously learn during virtual discussions.

How to use

To get started with Symbl.ai, simply create an account and log in. Once you're in, you can explore all the features and products Symbl.ai offers, like Sales Intelligence, Customer Service Intelligence, HR Intelligence, Meeting Intelligence, and Communications Intelligence. You can also connect Symbl.ai to your current systems and workflows using our documentation and APIs. Plus, Symbl.ai provides sample applications, solution guides, instructional videos, and a community Slack channel to help you get the most out of the platform.

Useful cases

Meeting Intelligence: Make your meetings more productive with instant transcripts and key discussion points that lead directly to action items and workflows.
Customer Service Intelligence: Give your contact center agents real-time assistance, sentiment insights, and automated summaries to boost their efficiency and improve customer service.
HR Intelligence: Provide HR professionals with real-time interview coaching, performance review summaries, and automated compliance features to help with recruitment and retention.
Communications Intelligence: Create smarter interactions between your staff and clients using AI-powered call analysis, topic insights, and automated summaries to improve efficiency and customer relationships.
Sales Intelligence: Help you have more results-driven discussions, skillfully manage objections, and engage key decision-makers during virtual sales presentations.

Core features

  • Integrates with various communication platforms
  • Continuously learn during virtual discussions
  • Engage in real-time and get predictive outcomes
  • Track and summarize conversations
  • Analyze conversations and get transcripts
  • Developer-friendly APIs
  • Enterprise-grade security
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