Symbl.ai

Symbl.ai

Symbl.ai is a Conversation Intelligence Platform designed for Enterprises, providing employees with live interaction, anticipatory encounters, and ongoing education throughout virt..
5.0 (1)
Paid version
Product Information
Description
Symbl.ai is a Conversation Intelligence Platform designed for Enterprises, providing employees with live interaction, anticipatory encounters, and ongoing education throughout virtual discussions.
How to use
To get started with Symbl.ai, you need to create an account and log in. After logging in, you can discover the multitude of features and products available from Symbl.ai, including Sales Intelligence, Customer Service Intelligence, HR Intelligence, Meeting Intelligence, and Communications Intelligence. You have the option to connect Symbl.ai to your current systems and workflows by using the provided documentation and APIs. Additionally, Symbl.ai supplies sample applications, solution guides, instructional videos, and a community Slack channel to assist you in maximizing your experience with the platform.
Useful cases
Meeting Intelligence: Enhance meeting productivity with instant transcriptions and main discussions that lead to action items and workflows.
Customer Service Intelligence: Equip contact center agents with real-time assistance applications, sentiment insights, and automated summaries to boost efficiency and elevate customer service.
HR Intelligence: Offer HR professionals real-time coaching for interviews, summaries of performance reviews, and automated compliance features to support recruitment and retention efforts.
Communications Intelligence: Foster smarter interactions between staff and clients through AI-driven call analysis, topic breakdowns, and automated summaries to enhance efficiency and customer relations.
Sales Intelligence: Facilitate results-focused discussions, adeptly manage objections, and engage key decision-makers in virtual sales presentations.
Core features
  • Integration with various communication platforms
  • Continuous learning during virtual discussions
  • Real-time engagement and predictive outcomes
  • Tracker systems and summarization
  • Conversation analytics and transcription
  • Developer-friendly APIs
  • Security measures suitable for enterprises
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