Re:amaze
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Re:amaze

Re:amaze

Re:amaze provides a really smooth, all-in-one solution that blends customer service, live chat, and helpdesk features, specifically designed for online businesses...
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Product Information

Description

Re:amaze provides a really smooth, all-in-one solution that blends customer service, live chat, and helpdesk features, specifically designed for online businesses.

How to use

To start using Re:amaze, just sign up for a free account and begin exploring all its different features. You'll be able to streamline all your customer support channels, automate everyday tasks, manage several businesses at the same time, chat with customers live, keep track of their interactions, and help them out with built-in help centers and FAQs.

Useful cases

Get a deeper understanding of your customers and empower your team with real-time insights. Use smart chat features to attract and convert more customers. Stay connected with customers even when you're on the go, thanks to the Re:amaze Mobile app. You can also delight customers with sophisticated features such as Cues, Contact Forms, Satisfaction Surveys, Workflows, Quick Answers, Tags, Role Permissions, Peek, Team Presence, Office Hours, Reporting, and Multi-brand support. Make your support channels more efficient to improve response times. Provide valuable education to customers through integrated help centers and FAQs. Plus, seamlessly connect with your preferred applications for a super efficient workflow.

Core features

  • FAQs: You can use an embeddable and customizable FAQ center to help customers find answers themselves. Status Page: Keep your users in the loop by notifying them during incidents or service disruptions. Push Campaigns: Get customers re-engaged and boost sales through targeted push notifications. AI: Leverage AI capabilities to make responses faster, generate content, and condense information. Live: Boost sales by watching customer activity in real-time and sending personalized messages. Chat: Engage customers live with automated messaging, chatbots, and video calls designed specifically for your website or app. Chatbots: Make the most of every business opportunity with ready-to-use and custom chatbot solutions. Inbox: A unified helpdesk inbox that brings together all your support channels.
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