PolyAI presents an innovative platform specializing in customer-centric voice assistants, empowering businesses to maintain a high-quality brand experience, ensure precise issue resolutions, and discover valuable data-driven growth possibilities.
How to use
Businesses interested in PolyAI can arrange for a demonstration via the website. Once they reach out to PolyAI, they can work together to build customized voice assistants that meet their brand's unique requirements. These voice assistants facilitate customer-driven dialogues, effectively address customer questions, and provide transformative insights that help enhance operations and identify new opportunities.
Useful cases
Troubleshooting
Personalized Service
Automated FAQs
Bookings & Reservations
Authentication
Billing & Payment
0 Conversational Data & Insights
1 Zero Touch Resolution
Multilingual Account Management
Call Routing
Order Management
Core features
Empowering customer interactions: The voice assistants allow users to communicate naturally, pose questions, and switch between various topics as though conversing with a real person.
Resolution efficiency: PolyAI's voice assistants successfully address more than 50% of customer inquiries, significantly enhancing resolution rates, adhering to business protocols, reducing wait times with 24/7 service, and allowing human team members to focus on more complex tasks.
Insights & development opportunities: By leveraging pertinent data throughout the interaction, PolyAI's voice assistants deliver crucial insights that can drive operational enhancements and reveal growth opportunities.
Joint innovation efforts: PolyAI partners with businesses to create innovative and personalized voice assistant solutions, typically within a swift timeframe of 6 weeks or less.
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