Mava is an AI-powered customer support solution that fits right into your community platforms. It helps you easily manage all support questions from one unified inbox, keep an eye ..
Mava is an AI-powered customer support solution that fits right into your community platforms. It helps you easily manage all support questions from one unified inbox, keep an eye on your key metrics, and use AI to give quick answers on private tickets and public Discord channels 24/7, even supporting over 100 languages.
How to use
You can easily help your community across various channels from one powerful, secure dashboard. Train Mava's AI in just minutes by using your existing support content from places like GitHub, Google Docs, and your own website. Plus, use Mava's web chat, Telegram, and Discord Ticket Bot to connect with your users wherever they are, supporting them on their favorite platforms. You can also boost your support by looking at metrics and turning user feedback into practical strategies.
Useful cases
Automatic replies in many languages
Customer support for companies with active communities
Streamline your support operations
Easy support across many channels
Improve the user experience
Track and analyze your support numbers
Core features
Easily hand over unsolved support tickets to human agents
Automatically reply to private tickets and public Discord channels, all day, every day
Manage all support requests from one inbox
Support users in both private and public channels
Connect with users via web chat, Telegram, and Discord Ticket Bot
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