Help.center
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Help.center

Help.center

Help.center offers a complete customer support knowledge base, made even smarter with ChatGPT. Thanks to its AI-powered search and chat tool, customers can quickly get the help and..
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Product Information

Description

Help.center offers a complete customer support knowledge base, made even smarter with ChatGPT. Thanks to its AI-powered search and chat tool, customers can quickly get the help and answers they need through natural conversations.

How to use

Setting up Help.center is easy: just configure yourcompany.help.center as your customer support platform. Customers can then use the AI search tool to quickly find answers to their questions. You can also add an AI chat widget to your site for real-time conversational help. The AI constantly learns and improves its answers based on your help articles, and you can make it even smarter by adding more content. Help.center makes it simple to create and manage a self-service documentation portal, which helps reduce support tickets and makes customers happier.

Useful cases

Making your support process smoother
Making customers happier
Cutting down on support tickets
Giving instant answers and help
Providing 24/7 support, even when agents aren't available
Speeding up how quickly issues are resolved
Helping customers help themselves

Core features

  • Self-service help portal
  • AI-powered knowledge base
  • AI chat widget
  • Automatically learns and improves
  • Easy-to-use article editor
  • Multilingual support
  • Works with other support tools
  • AI search functionality
  • 24/7 customer support
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