FeedLoops uses AI to totally transform how businesses collect feedback and reviews. It makes it super easy to gather tons of valuable customer insights. Plus, it helps turn happy c..
FeedLoops uses AI to totally transform how businesses collect feedback and reviews. It makes it super easy to gather tons of valuable customer insights. Plus, it helps turn happy customers into enthusiastic promoters by gently nudging them to share great reviews on popular platforms.
How to use
To start collecting feedback, just embed or share a link to your custom chat. FeedLoops then uses an AI chatbot to connect with customers via email or text after they've used your services. This chatbot collects feedback in a friendly, conversational way and, if customers are happy, gently encourages them to leave positive reviews on sites like Google Maps or TripAdvisor.
Useful cases
FeedLoops is perfect for all kinds of offline businesses, including hotels, retail stores, spas, restaurants, and more. It's really flexible and can easily adapt to the unique needs of different industries.
Core features
FeedLoops offers several great features: 'Actionable Analytics' gives you a full picture of customer sentiments, so you can make smart, data-driven choices to improve your business. 'Effortless Review Collection' means no more tedious forms; instead, an AI chatbot engages customers in pleasant chats, leading to tons of valuable feedback. And 'Review Shield' helps protect your online reputation by sending positive feedback to public platforms while handling any constructive criticism privately.
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