DeskDay

AI Tools /
DeskDay

DeskDay

DeskDay is a comprehensive, advanced IT support solution tailored for Managed Service Providers (MSPs). With a variety of capabilities such as chat-based Service Desk, Remote Monit..

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Product Information

Description

DeskDay is a comprehensive, advanced IT support solution tailored for Managed Service Providers (MSPs). With a variety of capabilities such as chat-based Service Desk, Remote Monitoring and Management (RMM), Documentation, and beyond, DeskDay streamlines operations for MSPs. Fueled by artificial intelligence, DeskDay empowers MSPs to enhance their productivity and efficiency seamlessly.

How to use

To get started with DeskDay, adhere to these instructions:
1. Create an account on the DeskDay platform.
2. After logging in, navigate through the chat-enabled Service Desk, RMM, documentation, and other available functionalities.
3. Use the conversational interface to engage with the system.
4. Take advantage of automation features to optimize your everyday responsibilities.
5. Utilize the advanced QA capabilities to improve your support services.
6. Experience the user-focused approach and streamlined onboarding process.

DeskDay aims to simplify the daily tasks for MSPs while offering a complete, integrated solution.

Useful cases

IT service management

Managed Service Providers (MSPs)

IT support teams

IT ticketing and incident management

IT documentation management

Core features

End-user focused approach
Documentation
Automation
Intelligent QA
Chat-enabled Service Desk
RMM (Remote Monitoring and Management)
Streamlined onboarding

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