Help your customers and teams easily find answers themselves using an AI-powered knowledge base.
How to use
Document360 is a complete platform for creating, sharing, and managing all sorts of knowledge, like product manuals, how-to guides, and wikis. It offers a dedicated portal for editors, writers, and reviewers, a website for customers and your team, a handy widget for SaaS products and websites, and even API documentation for developers.
Useful cases
Internal Knowledge Bases, Customer Knowledge Bases, Standard Operating Procedures.
Core features
Integrations, Analytics, SEO, Workflow, Ticket Deflector, a dedicated portal for editors, writers, and reviewers, Platform API, Drive, Business Glossary, Health Check Metrics, a website for customers and employees, a widget for SaaS products and websites, API documentation for developers.
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